Faisal Hassan

Faisal Hassan is a Business Support Analyst at Odoo since September 2023, bringing a wealth of experience from previous roles. At Shahid, from November 2020 to September 2023, Faisal served as a Senior Customer Excellence Specialist, focusing on process improvements, managing Salesforce-related issues, and overseeing user access and licenses. Prior to Shahid, Faisal worked at Careem from September 2017 to October 2020 as a Corporate Care Representative, providing support to corporate and VIP clients, handling an average of 150 interactions daily. Faisal began a career at InfoFort, where roles from May 2014 to August 2017 included Sales Coordinator and Customer Service Officer, assisting account managers and clients with various operational tasks.