Clement Amponsah

User Support Manager at Odysee

Clement Amponsah has a diverse range of work experience. Clement started their career as a Desktop Support Technician at OWMM TECH Pvt Ltd in 2014, where they provided technical support for both Windows and Mac PCs, as well as printer and scanner support.

In 2015, Clement worked as a Technician at CIK Telecom Inc., before moving on to Pandaje Technical Support in 2016 as an Assistant Senior Technician. In this role, they oversaw a team of technicians, handled high-level technical issues, and maintained technical documentation and procedures.

In 2018, Clement joined LBRY as a Community Manager in India, where they successfully launched and led the LBRY community, organized meetups, and managed social media platforms. Clement also worked as a Project Head at The Citizen's Hub, where they developed a platform for connecting expats and effectively managed a team.

In 2019, Clement co-founded the Block Youth Foundation, a nonprofit organization that offers practical learning opportunities for Africans. As the Executive Director, they spearheaded the incorporation process, organized a conference, developed the organization's structure, and managed a remote team.

Most recently, Clement worked at Odysee as a User Support Manager, where they improved customer satisfaction, developed video resources for new users, and managed the hiring and training of temporary workers to scale up the support team during a high influx of users.

Overall, Clement's work experience demonstrates their ability to problem-solve, manage teams, and effectively communicate ideas to a diverse audience.

Clement Amponsah's education history is as follows:

From 2022 to 2024, they attended Liepaja University and earned a Master's degree in Information Technology Project Management.

During the same period (2022-2024), they also pursued a Master of Science (MS) degree in Business Development at the University of Pécs Faculty of Business and Economics.

In the years 2017 to 2020, they studied at Punjab Technical University and graduated with a Bachelor of Computer Application (BCA) degree. Clement'sfield of study was Computer Programming, Specific Applications.

In 2013, they enrolled in Stratford University to pursue a degree in Information Technology, with a focus on Network and System Administration/Administrator. The end year of their studies at this institution is not provided.

In addition to their formal education, Clement has obtained various certifications. In February 2023, they obtained a certification in Project Management from TestDome. In March 2020, they obtained the "Certified UAV Pilot" certification from the Indian Institute of Drones. In August 2019, they acquired certifications in "Comprehensive Ruby on Rails" from StackSkills, "Vue.js" from Vue Mastery, "Developing ASP.NET Core MVC Web Applications" from Microsoft, and "Javascript" from Development island.

No further assumptions are made about Clement Amponsah's education history beyond the information provided.

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Timeline

  • User Support Manager

    January, 2020 - present