Matthew Poole

Matthew Poole is an experienced cybersecurity and IT professional with a strong background in managing security operations and providing technical support across various organizations. Currently serving as a Cybersecurity Analyst II at Odyssey Logistics, Matthew monitors security alerts, analyzes incidents, and supports security software and hardware upgrades. Previously held roles include Security Analyst I, IT Support Manager, and IT Support Specialist at Odyssey Logistics, where responsibilities included managing IT support teams, reinforcing cybersecurity measures, and providing technical support for executive staff and 100+ users. Prior experience includes IT Technical Support Specialist at PepsiCo and Technician/Help Desk Support Tech at Abbott House, focusing on desktop support, user account management, and hardware/software configuration. Matthew holds a degree in Networking & PC Technical Support from Ridley-Lowell Business & Technical Institute.