OEC
Laura Thomson is a seasoned professional with extensive experience in quality assurance and client support, currently serving as a Senior QA Analyst at OEConnection since August 2006. In this role, Laura Thomson provides both reactive and proactive product and application phone support to clients, alongside delivering training for new and existing users across all OEC applications. Prior to joining OEConnection, Laura Thomson worked at Sterling Jewelers in a collections role from August 2003 to August 2006. Laura Thomson holds a Bachelor of Arts degree in Communications, with a focus on Sports Administration, from Hiram College, completed in 2002.
OEC
Playing our part right from the start Back in 2000, OEMs were facing a huge hurdle selling parts into dealerships, mechanical shops, and collision shops. Every transaction was handled manually, either by phone or fax, which left the market desperate for a faster, more efficient way to do business. That’s when four major auto players – GM, Ford, Chrysler, and Bell & Howell (now Snap-on Business Solutions) – formed OEC. In 2001, we launched CollisionLink, the first e-commerce tool for shops to buy OE parts from dealership suppliers. Shortly afterwards, we launched D2DLink, connecting dealers nationwide and quickly elevating the OEC dealership base from 500 to 10,000. Over the years, we continued to develop and acquire key solutions to better manage every aspect of maintenance and repair, including non-OE aftermarket parts and solutions for repairers. Today, OEC is how everyone in the vehicle parts and repair lifecycle gets their job done more easily. Dealers and suppliers, repairers, manufacturers, insurers, and fleets all use our technology and data services to connect with each other and get vehicles back on the road safely. It’s why so many of the biggest names in the industry all rely on OEC. And it’s how, in just the past year alone, we’ve facilitated over $11B in North American e-commerce and over $30B in global trade. OEC | Now for the easy part.™