Muhammad Ali Hashir

Muhammad Ali Hashir is a seasoned professional with extensive experience in business intelligence and data analysis. Currently serving as a Senior Business Intelligence Developer at the Office of Rail and Road since March 2021, Muhammad Ali previously held the position of MI Analyst at Sainsbury's Supermarkets Ltd, where the introduction of the First Contact Resolution metric significantly improved customer experience. Experience includes roles at HSBC as a SAS Consultant/Data Analyst and participation in comprehensive training programs with FDM Group in various aspects of testing and business intelligence. Educational qualifications include a Master of Science in Finance and Management from the University of Central Lancashire and a Bachelor of Science in Mathematics. Additionally, Muhammad Ali has held management roles and imparted knowledge as a Mathematics teacher.