Brigett Rivera-Pineda

Brigett Rivera-Pineda currently serves as the Associate Director of Business Intelligence at OfficePartners360, a position held since June 2021, following a role as Senior Manager of Business Intelligence. Prior experience includes Business Intelligence Manager at Demand Science Team, Inc. from November 2014 to May 2021, where expertise in Power BI was utilized for establishing daily projections in Telemarketing Operations. Additional roles encompass Real Time Analyst and Reports Analyst - Business Intelligence at The Results Companies, and Workforce Analyst at C3|Customer Contact Channels, emphasizing real-time monitoring and KPI reporting. Early career experience includes positions as Forecasting and Scheduling Specialist and Workforce-Real Time Analyst at PacificHub Corporation, and Customer Service Representative. Brigett holds a Bachelor in Business Administration, Marketing from the Polytechnic University of the Philippines, earned in 2008.