Scott Craft

Scott Craft is an experienced operations professional with a strong background in retail and financial services. Currently serving as the Operations Profitability Partner at Officeworks since September 2021, Scott focuses on enhancing commercial performance and reducing operational costs across the store network. Prior to this role, Scott held various leadership positions at WeXchange Pty Ltd and American Express, where responsibilities included overseeing retail operations, driving continuous improvement, and managing customer service teams to achieve exceptional experience and revenue growth. Scott's earlier career includes roles at JYSK A/S and GASA GROUP Denmark A/S, contributing to inventory management and sales consultancy. Scott's extensive experience spans over three decades in diverse operational roles.