Ralph Mills

Ralph Mills has a diverse work experience in various managerial roles. Ralph currently works as an Assistant Operations Manager at Ofgem since 2022. Prior to that, they served as a Business Operations Manager at SSDA from 2019 to 2022, where they managed a team and handled key accounts.

Ralph's previous experience includes working as a Lecturer at The Fiber Optic Association, Inc. (FOA) from 2015 to 2019, where they contributed to research and development of learning materials and delivered technical training courses.

Ralph also worked at MBD Credit Solutions Pty Ltd. from 2005 to 2014, initially as a Senior Key Account Manager, where they increased client spend and revenues through strategic collection techniques. Later, they served as a Strategy and General Manager, responsible for managing BPO call centers and conducting strategic and relationship management activities.

Ralph began their career at MTN Nigeria in 2002 as a Billing Manager, where they set up the post-paid billing department and actively participated in the project team for the introduction of new products.

Overall, Ralph Mills has demonstrated strong leadership skills, problem-solving abilities, and a track record of delivering results in various managerial positions.

Ralph Mills obtained a Bachelor's degree in Botany/Plant Biology & Zoology from the University of KwaZulu-Natal, where they studied from 1985 to 1987. In addition to their formal education, Ralph also holds a Lean Six Sigma Green Belt certification from Udemy, which they obtained in September 2021.