Sneha Shah

Sneha Shah has over 17 years of work experience in various roles. In 2021, they were appointed as the Head of Operations & Service Excellence at MYBYK. From 2016 to 2021, they were the Proprietor at RS Holidays - India. From 2013 to 2016, they were the Assistant Manager of Quality & Training (Zonal Service & Operational Excellence) at Mahindra Holidays & Resort India Limited. From 2005 to 2013, they held the role of Assistant Manager - Service & Operational Excellence (Quality and Training) at Club Mahindra, where they were responsible for conducting internal audits for ISO compliance, handling external statutory and ISO audits, preparing online training modules, initiating process improvement projects, and conducting product, process, and system training. In 2004, they started their career as a Customer Care Executive at TATA TELESERVICES LTD.

Sneha Shah attended R.J Tibrewal Commerce College and subsequently Gujarat University, where they earned their Bachelor of Commerce (B.Com.) in Accounting and Business/Management.