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Jessie Sanford

Research Services Operations Lead at Ogletree Deakins

Jessie Sanford has a diverse work experience in various roles related to research services, knowledge management, and library operations. They started their career at Merrill Insurance Group as an Office Assistant in 2004. In 2005, they worked as a Library Technician I at Eustis Memorial Library, where they performed circulation desk duties and assisted patrons with locating items. From 2001 to 2005, they also worked at Furman University Library in stacks maintenance.

In 2012, Jessie joined Ogletree Deakins as a Library Assistant, where they responded to requests for new case filings, fielded questions from attorneys and staff, and communicated with courts and vendors. They held this position until 2015. From 2016 to 2019, Jessie served as a Knowledge Management Assistant at Ogletree Deakins, continuing to handle case filings, field questions, and maintain communication with stakeholders. In 2019, they became a Knowledge Management Firm Solutions Analyst, focusing on case filings and addressing attorney and staff inquiries.

From 2020 to 2022, Jessie worked as a Research Assistant at Ogletree Deakins, responding to case filing requests, maintaining case alerts, and managing electronic resource passwords. They then became a Research Services Operations Coordinator from 2022 to 2023, overseeing research assistants and collaborating with the Research Manager.

Their most recent role at Ogletree Deakins is as a Research Services Operations Lead since 2023. In this role, Jessie supervises U.S. and European research assistants, assigns tasks, recruits and onboards assistants, and provides coaching and guidance. They also handle various tasks related to research services, such as maintaining document libraries and troubleshooting electronic resource access issues. Additionally, they contribute to business development efforts and prepare usage reports for research resources.

Overall, Jessie Sanford possesses a strong background in research services, knowledge management, and library operations, with an emphasis on efficiency and providing excellent support to various stakeholders.

Jessie Sanford attended Eustis High School from 1997 to 2001. Later, from 2001 to 2005, they pursued a Bachelor of Arts (B.A.) degree in Sociology at Furman University.

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Timeline

  • Research Services Operations Lead

    July, 2023 - present

  • Research Services Operations Coordinator

    June, 2022

  • Research Assistant

    August, 2020

  • Knowledge Management Firm Solutions Analyst

    June, 2019

  • Knowledge Management Assistant

    January, 2016

  • Library Assistant

    May, 2012

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