Carlos Augusto Martins Silva

Carlos Augusto Martins Silva has extensive experience in the telecommunications and IT sectors, currently serving as Service Delivery Manager at Oi since September 2012, where responsibilities include enhancing customer experience with IT services and optimizing usage potential. Previously, Carlos held the position of Gerente de Projetos e Serviços, managing timely project deliveries through post-sales structures. Prior experience includes work as Técnico em Telecomunicações at Dígitro Tecnologia, focusing on international clients and service management from July 2003 to September 2012, and as Supervisor at Power House Informática, where oversight of managerial reports and service contracts was conducted. Carlos holds an Especialização in Gerenciamento de Projetos from Serviço Nacional de Aprendizagem Comercial - Senac and a Bacharel em Administração from Universidade Municipal de São José.