Vinod Biscette

Vinod Biscette has a strong background in information technology, with experience spanning over 20 years. Vinod currently holds the position of Information Technology Manager at Oil Nut Bay since June 2018, where they oversee IT operations. Vinod is also the Director of Technology Services at the same company starting from January 2023 onwards.

Prior to their current role, Biscette worked as a Technology Services Consultant at Vinotic Solutions, starting in June 2018. In this role, they managed IT service operations and ensured alignment with business objectives. Vinod also developed and managed application portfolios for businesses and maintained IT service level agreements.

Before joining Vinotic Solutions, Biscette served as an IT Consultant at St. Lucia Representative Services Ltd from 2010 to June 2018. Here, they conducted systems analysis and design of the business information systems, leading to an overhaul of the database and application servers, network upgrades, and server room improvements.

From 2005 to 2018, Biscette worked at SunSwept Resorts as an IT Manager. In this role, they established and managed company-wide information systems, identified critical systems, and implemented necessary processes and procedures. Vinod also performed cost-benefit analysis on recommended strategies.

Earlier in their career, Biscette worked as an IT Support Consultant at Goddard Catering UVF from 2003 to 2005 and at Laboratory & Consultancy Services Ltd from 2003 to 2005. Vinod focused on improving information systems, implementing network and server upgrades, and interconnecting satellite offices.

Vinod'searliest role was as a Senior Technician at Ameritech Global Services from 2002 to 2004. Here, they provided IT support to various public and private sector firms, conducted training in the MCSE curriculum, and served as a Pearson Vue Examination Site Administrator.

Vinod Biscette's education history includes a Microsoft Certified Solutions Expert degree in Server 2012 Infrastructure from Microsoft in 2013, an Avaya IPO degree in Avaya Implementation Professional Specialist from Scansource in 2014, an ITIL Foundations Certificate in ITILv3 IT Service Management from EXIN in 2013, a Windows Server 2012 degree in Automation, High Availability, and New Features from Microsoft Virtual Academy in 2012-2013, and a BA degree in Computer Information Systems from Monroe College in 2007-2009. Additionally, Vinod obtained certifications such as 70-740 Installation, Storage and Compute with Windows Server 2016 and Exam 741: Networking with Windows Server 2016 from Microsoft in 2017, Avaya Implementation Professional Specialist from Avaya in 2014, and ITIL Foundation in IT Service Management from EXIN in 2013.