Our Blood Institute
Mandi Bigler is an experienced Information Technology Professional with a diverse background in technical support and project coordination. Currently employed at the Oklahoma Blood Institute since 2015, Mandi specializes in Cisco Unified Communications Manager Administration, including the provisioning of desk phones and voicemail boxes. In a concurrent role at TeamLogicIT Oklahoma City since 2012, Mandi coordinates a five-member team to enhance customer service and manage client-side IT processes. Previous roles include Desktop Analyst at Devon Energy, where Mandi provided hardware and software support, and Computer Support Technician at Northrop Grumman Technical Services, focusing on configuring and maintaining personal computers. Mandi also served as Site Coordinator at Computer Sciences Corporation, supporting over 200 users and managing installation and repair services for various systems.