OKsystem a.s.
Michal Svoboda is an experienced professional in customer success and service delivery, currently serving as a Customer Success Manager in Service Delivery at OKsystem since July 2020, where the focus is on advocating for corporate and public customers in utilizing the HR/Payroll solution #OKbase. As the Founder and Admin of UNDisco.cz, Michal connects independent musicians and bands in the Czech Republic to enhance collaboration and event sharing since April 2016. Previous roles include Group Customer Support Manager at Fortuna Group, where strategic ownership of customer service across markets was managed, and multiple positions at Microsoft from June 2008 to September 2016, focusing on service delivery for loyalty and developer programs. Earlier career experience includes serving as Account Director at Dimar and Call Centre Manager at Aliatel, complemented by education in Computing and Technology, Travel Services Management, and IIR.
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