Adam Taylor

Adam Taylor is an accomplished Developer Support Manager at Okta, responsible for leading a globally distributed team that delivers secure access solutions to clients in Europe and the US since May 2022. Previous experience includes serving as Team Lead for Developer Supportability at Twilio, where leadership of cross-functional teams and development of training programs for technical support staff were key responsibilities. At T-Mobile, Adam held various engineering roles, including Principal Engineer focused on systems design and training for Charging System NOC Technicians, and served as a subject matter expert in developing comprehensive training workshops. Adam's technical expertise includes VoIP/VoLTE operations, telecom databases, and provision platform design, supported by a Master's in Public Administration and dual Bachelor's degrees in Sociology and Computer Science.