Amanda Hsiao

Amanda Hsiao is a seasoned professional in customer success management with extensive experience in technology and cybersecurity. Currently serving as a Customer Success Manager at Okta, Inc. since November 2019, Amanda drives customer satisfaction and growth. Prior to this role, Amanda spent over two years at Cylance Inc. as a Senior Customer Success Manager for Enterprise Accounts, focusing on minimizing customer churn and fostering collaborative relationships. Amanda's career began at SpringSoft, where achievements included developing a top-performing engineering team and establishing successful product strategies that significantly surpassed revenue targets. Amanda holds a Master’s degree in Electrical Engineering, specializing in Computer Engineering, from the University of Southern California, and a Bachelor’s degree in Electrical and Electronics Engineering from Chung Yuan Christian University.