Daphne Cheng

Daphne Cheng currently serves in Pricing Strategy at PagerDuty, a position held since September 2022. Prior to this, Daphne was the Director of Corporate Pricing Strategy at ServiceNow, where leadership on pricing initiatives significantly optimized sales growth and simplified portfolio management. Experience also includes roles at Symantec, as Senior Manager of Strategy and Operations, where Daphne led business model strategies for SMB and SaaS, and managed pricing operations post-acquisition by Broadcom. Earlier roles include Manager of Sales Operations at NetApp, Senior Financial Analyst at Applied Materials, and Consultant at ABeam Consulting. Daphne holds multiple degrees, including an MBA from UCLA Anderson, and possesses a solid foundation in economics from National Taiwan University and Rotterdam School of Management.