Eric Kelleher

Chief Customer Officer at Okta

Eric Kelleher is the current Chief Customer Officer at Okta. Eric has held this position since December 2016. Prior to this, they were the Head of Global Customer Success at LinkedIn from January 2014 to December 2016. In this role, they oversaw the customer team and helped grow the subscription business from $1.3B to $2.1B. Eric has also been with Salesforce.com as their Senior Vice President, Customers for Life for Marketing Cloud and Data.com from January 2002 to December 2013. In this role, they were responsible for the annuity business for two product lines and helped improve renewal rates while integrating and building all customers for life lines of business. Eric introduced billable services and drove services P&L contribution to fund growth during their time here.

Eric Kelleher has a MS in Computer Science from Stanford University and a BS in Economics & Computer Science from Georgetown University.

They are on a team with Eugenio Pace - Co-Founder & CEO, Auth0, Susan St. Ledger - President, Worldwide Field Operations, and Frederic Kerrest - Executive Vice Chairman, COO & Co-Founder. Eric Kelleher reports to Todd McKinnon, CEO & Co-Founder. and Kristie Garafola - Head of Customer First Programs reports to Eric Kelleher.

Links

Timeline

  • Chief Customer Officer

    2020 - present

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