Joshua M. is an experienced technical professional currently serving as a Team Lead and Sr. Technical Support Engineer - Federal at Okta since June 2022, providing support to Government, Military, and Commercial customers with a focus on maintaining FedRAMP High security compliance. Prior experience includes roles as a Systems Engineer at Trimble Inc. where Joshua managed hybrid infrastructure environments and ensured adherence to Soc2 guidelines, and as a Helpdesk Analyst III overseeing escalations and team collaboration. Joshua's background also includes military service as an Infantryman in the Army National Guard and various IT roles including IT Coordinator at RSM US LLP and Service Desk Analyst at Warner Connect, showcasing a diverse skill set in both technical support and leadership.
This person is not in the org chart
This person is not in any teams
This person is not in any offices