Lauren Marsh is a 7x Salesforce Certified professional with over 15 years of hands-on experience in managing SaaS systems and go-to-market processes. Currently, Lauren serves as a Staff Salesforce Product Manager at Okta and has previously held the position of Senior Manager of Business Applications at Cornerstone OnDemand. In the latter role, Lauren led a global team to optimize customer support and success processes while implementing strategic initiatives for enhanced stakeholder satisfaction. Additionally, Lauren worked as a Salesforce and Customer Success Consultant at MagicRobot, focusing on customer implementations and support, and collaborated with cross-functional teams to drive initiatives that improved customer experience. Lauren earned a BA in Communications from Florida Southern College.
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