Tom Horan is an accomplished technical leader with extensive experience in account management, solutions engineering, and cloud services across various prominent technology firms. Beginning a career at BT Ireland, Tom ascended through multiple roles, including Technical Architect, Server Administrator, Solutions Architect, IT Operations Team Leader, and Senior Unix & Storage Engineer. Tom then transitioned to Amazon Web Services, where responsibilities included overseeing Technical Account Management in EMEA. Subsequent roles included Director of Cloud Services at Ellucian, and Director of Sales Engineering at Datadog, before leading Solutions Engineering for EMEA at LaunchDarkly. Currently, Tom serves as Director of Technical Account Management at Okta, focusing on enhancing the technical support experience for enterprise customers.
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