Isabella Rosales

Isabella Rosales Smith is an experienced professional currently serving as a Solutions Manager - Analytics at Oktopost, where data-driven strategies are employed to enhance customer alignment and business impact. Prior roles include Customer Success Manager and Account Management Team Lead at Elder, overseeing account management, retention, and team coaching. The career path also features positions at NHS and ICB, focusing on healthcare advisory and key account management, respectively. Earlier experience includes business development at Tempo UK and student recruitment roles at Bournemouth University, complemented by customer service insights from various positions across educational institutions and leisure facilities. Isabella holds a BSc in Psychology from Bournemouth University.