Paul Kelly is an experienced IT professional specializing in help desk support with a robust background in troubleshooting, user support, and technical assistance across various organizations. Currently serving as a Help Desk Specialist at Ole Mexican Foods Inc since February 2018, Paul proficiently handles computer systems, printers, and phone systems, as well as supports users in Active Directory and MS Office 365. Previously, roles included Help Desk Coordinator at Vantage Oncology, where technical support was provided via multiple communication channels, and Help Desk Specialist at School Specialty, Inc., focusing on onsite and remote user assistance. Notably, Paul has extensive experience managing helpdesk operations and user support, having worked as Helpdesk Tech at Physicians Oncology Services. Paul’s career began at Radiotherapy Clinics Of Georgia as a Medical Records Lead Tech. Paul holds an education background from Broward College, where studies were completed from 1996 to 1999.
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