Annmarie Greer

Annmarie Greer has a diverse work experience spanning several companies. Annmarie is currently the Vice President of Customer Care at OLG since June 2021. Prior to this, they worked at The Shopping Channel as the Director of Customer Service from January 2013 to November 2020. Annmarie was responsible for improving customer service and employee experience while managing a team of 250+ associates. Before that, they held the position of Director of Partner Performance Management at Bell Canada from 2008 to 2012, where they focused on vendor management and enhancing customer experience. Annmarie also has experience at Sitel, where they served as the Director of Solutions Delivery from 2003 to 2008 and as the Manager of Human Resources & Educational Services from 1998 to 2003.

Annmarie Greer attended the University of Toronto - Rotman School of Management from 2002-2004, where they studied Human Resources Management/Personnel Administration. Prior to that, from 2000-2002, they attended St. Francis Xavier University and focused on Adult and Continuing Education and Teaching. Annmarie also holds a Bachelor of Arts (Hons) degree in Sociology & Marriage Family Therapy from the University of Guelph. In terms of additional certifications, Annmarie obtained a CHRP certification in 2008. Annmarie is also an Associate Certified Coach (ACC) accredited by the International Coaching Federation and holds a Life Skills Coaching Certificate from George Brown College.