Sandra MacLennan

Sandra MacLennan has a diverse and extensive work experience. Sandra started their career at Ontario Lottery Corporation in 1989 as a Project Leader and later became a member of the IT Value Proposition Team. In these roles, they developed business cases, researched best practices, and led the implementation of IT projects.

Sandra then joined Ontario Lottery & Gaming Corporation (OLG) in 1999 as a Business Development Analyst and later became a Manager of Business Solutions. In these positions, they played a crucial role in documenting processes and transforming the mindset of staff to value process maps.

From 2006 to 2012, Sandra held the position of Senior Manager of Risk, Regulation & Continuous Improvement at OLG. During this time, they established regulatory practices, developed the Internal Control Manual, and led the transformation of lottery staff into a regulated environment.

Between 2012 and 2016, Sandra served as the Business Transformation Leader and Program Leader at OLG, where they played a key role in the modernization and transformation efforts of the organization. Sandra directed teams in developing processes, defining cross-functional scenarios, and establishing a Service Provider Management methodology.

In their most recent role at OLG from 2016 to the present, Sandra has held the positions of Senior Manager of Continuous Improvement and Director of Optimization Support. In these roles, they have planned and executed continuous improvement projects, led cross-functional teams, and developed process improvement tools and methodology.

Overall, Sandra MacLennan has proven expertise in process improvement, project management, risk mitigation, and regulatory compliance.

Sandra MacLennan has a Bachelor's Degree in Business Management and Economics from the University of Guelph. Sandra also holds various certifications including Lean Six Sigma Green Belt Certification from Six Sigma Canada Inc., Change Management from Prosci Canada, ULC., Yellow Belt from Six Sigma Canada Inc., Group Facilitation Methods from ICA Associates Inc., Women's Leadership Program from the Center for Creative Leadership, Business Process Management Practitioner from BPM Group, Executive Leadership Program - Launch Pad to Success from Rotman School of Management, University of Toronto, Implementing at Balanced Scorecard from York University, and Frontline Leadership Program - Certified Facilitator/Instructor from Zenger Miller Achieve Inc. Sandra also has a Lean Six Sigma Green Belt (ICGB) certification, but the time of obtaining it is not specified.