Geferson Pinzon Customer Service Professional

Geferson Pinzon is a Customer Service Professional with extensive experience in managing customer interactions and improving user engagement across several companies. Currently at Olimpia IT since June 2016, Geferson handles client requests and escalates issues as necessary, adhering to established procedural guidelines. Previously, at Domicilios.com, Geferson developed communication strategies for users experiencing dissatisfaction, and during tenure at EASY TAXI COLOMBIA, focused on enhancing relationships with taxi drivers through effective communication and retention strategies. Early career roles include executive assistant duties at Agencia Continental de Importaciones and commercial advisory at Ventas y Servicios S.A. Geferson holds a degree in Business Administration and Management.