Jennifer Crofts

Jennifer Crofts has extensive experience in retail operations, currently serving as Operations Manager at Oliver Bonas since October 2010. Prior roles included Senior Area Manager, Area Manager overseeing 11 stores, and Cluster Manager supporting multiple locations. Jennifer consistently drives sales, coaches management teams, and ensures high standards in customer service and visual merchandising. Earlier experience includes Care Services Manager at Alliance Boots, managing a specialist dispensing department, and Team Manager in various high-profile stores in Central London. Jennifer began career as a Sales Assistant, earning valuable skills in customer service and cash handling. Educational background includes attendance at St Marys CE High School from 1995 to 2001.