Marcos Finamor

Marcos Finamor is an experienced professional in customer service and technology, currently serving as Customer Service Manager at OLX Brasil since October 2018. In this role, Marcos is responsible for strategy, monitoring, and management of customer service, ensuring optimal experiences for professional clients. Previously, Marcos worked at Grupo ZAP as a Functional Coordinator and XML Specialist, focusing on software partner homologation and customer support. Earlier experience includes a position as an Implementation Analyst at Vista Software e Internet, where system requirements were outlined, and CRM integration was facilitated, as well as an internship at DATAPREV, contributing to software development and system maintenance. Marcos holds a Bachelor's degree in Computer Science from UniBH, obtained in 2011.