Federica Biondi

Federica Biondi is a seasoned professional with extensive experience in operations and sales support management across various industries. Currently serving as Senior Sales Support Manager at OM Group Spa since October 2022, Federica oversees outsourcing projects and collaborates with HR and Finance on operational strategies. As Director of Operations at ASAP Car-net since January 2020, Federica manages a large customer service team, driving continuous improvement initiatives and optimizing performance through KPI analysis. Federica has held various managerial roles at OM Group Spa and American Express, where responsibilities included project management, operational efficiency, and strategic planning. Academically, Federica holds a Bachelor’s degree in Engineering/Industrial Management from Università eCampus and has a strong educational background from Università degli Studi di Perugia.