Richard Dayao

Richard Dayao is an experienced IT professional currently serving as an IT Business Analyst/Application Specialist at OM Pharma since April 2022. Prior to this role, Richard held positions as a Software Engineering Analyst at Vaudoise Assurances and worked in various capacities as an Information Technology Help Desk Technician for multiple organizations, including the Pictet Group and the World Trade Organization. Richard's expertise includes system analysis, troubleshooting, Active Directory management, and configuration of Office 365 and Azure AD. Richard also has experience in IT audit within the banking sector at PwC Switzerland and has a background in customer service from roles in hospitality and finance. Richard holds a Bachelor of Science in Information Technology Project Management from HEG and AP Hogeschool Antwerpen, along with a solid educational foundation in commerce and accounting.