Lori Ciani currently serves as the Manager of Investigations at the Ombudsman for Banking Services and Investments (OBSI) since May 2023. Prior to this role, Lori Ciani held multiple positions at Amex Bank of Canada and American Express, starting in 1983. Key roles include Ombudsman, Complaints Officer, and Accessibility Officer at Amex Bank of Canada from May 2017, as well as Deputy Ombudsman across various capacities from 2004 to the present. Lori Ciani's extensive experience in ombudsman roles emphasizes a strong focus on customer complaints and accessibility within the banking and financial services sector.
This person is not in any teams