Dominique Griffith

Dominique Griffith is a seasoned professional with extensive experience in customer service and learning experience design. Currently serving as a Senior Learning Experience Designer and Developer at OMERS since April 2021, Dominique has also held the role of Member Experience Specialist. Prior experience includes positions as Shift Supervisor at Starbucks and Shift Leader/Server at Islington Golf Club, where skills in managing high-pressure environments and delivering exceptional service were honed. Additional roles include Server at Yankee Lady Yacht Charters, Front Desk Agent/Veterinary Nurse at The Ark Veterinary Clinic, and various customer-facing positions at S.O. Limited and Nelson's Dockyard National Parks Authority. Educational background includes a Bachelor of Commerce in Hospitality and Tourism Management from Ryerson University and two Associate's degrees in Graphic Design from the Antigua and Barbuda International Institute of Technology.