Sharifa Eubank is an experienced Member Experience Specialist at OMERS, with a robust background in customer service and business analysis gained through various roles at TELUS. With expertise in resolving client inquiries, troubleshooting technical issues, and enhancing client loyalty, Sharifa has successfully managed multiple aspects of customer service, including credit adjudication and account management. Educational qualifications include certifications in Event Management, Corporate Communications, and Fashion Merchandising, among others, from reputable institutions such as Humber College and the International Academy of Design. Sharifa's diverse skill set and accomplishments reflect a commitment to delivering exceptional customer experiences and improving operational efficiency.
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