John McDermott

John McDermott possesses extensive experience in network operations and technical support, currently serving as Incident Commander at OneMain Financial since November 2021. Prior to this role, McDermott worked at Spectrum from August 2015 to December 2021 in various capacities, including Network Operations Technician and Sr. Systems Support Specialist, focusing on network monitoring, troubleshooting, and vendor management. Past positions include Network Engineer at Captivate Network, Check Processing Support Manager at the Federal Reserve Bank of Richmond, and Network Test Engineer at Capital One, among others. McDermott's career began in the U.S. Navy as a Fire Control Technician. Education was attained at ECPI Computer Institute, earning a certification in Computer Electronics.