Sheila Monroe

Sheila Monroe is an accomplished executive with extensive experience in operations and strategy within the financial services industry. Currently serving as Head of Credit Card Operations at OneMain Financial, Sheila drives operational excellence for the new Cards division. Prior roles include Chief Operating Officer at Unifund CCR, where Sheila focused on performance and compliance for an accounts receivable firm, and Chief Growth Officer at TrueAccord, which innovated the debt collection industry using technology. Sheila also held significant positions at Barclays and Barclaycard, managing global operations, collections, and recoveries strategies across various markets. Educated at Franklin University and The Ohio State University, Sheila Monroe is recognized for leadership in operational transformation and growth strategy execution.