Ioannis Papadopoulos

Ioannis Papadopoulos is an experienced Quality Assurance professional currently serving as the Quality Assurance Team Lead at Omilia since September 2019, where responsibilities include overseeing the Conversational AI Self-Service solution aimed at optimizing enterprise omni-channel customer experience. Prior to this role, Ioannis held positions such as Senior Software QA Engineer and Technical Leader at Omilia, Senior Software QA Engineer at JR TECHNOLOGIES, and Software Quality Assurance Engineer at Atos. Additionally, Ioannis served as a Software Engineer and Technical Expert at Siemens, focusing on communication systems and protocols. Academic qualifications include a Master's Degree in Integrated Services & Intelligent Networks Engineering and a Bachelor's Degree in Electronic & Communication Systems, both obtained from the University of Plymouth.