Joel Baily

Joel Baily is an experienced sales leader specializing in AI, communications, and customer engagement technologies. Currently serving as Sales Director at Omilia since July 2025, Baily focuses on providing automated customer care solutions that enhance customer experiences through Conversational AI. Previous roles include Sales Director at Kore.ai and Avaya, where Baily drove sales in automation solutions and cloud communications. With a background that includes significant contributions to companies like TeleSign, Syniverse, Nexmo, Tata Communications, BICS, and AT&T, Baily has consistently excelled in sales and business development across various cutting-edge technologies. Baily holds a Bachelor's Degree from the University of Maryland and is an active member of AI Circle, a prominent community of AI leaders.