JR H. has a diverse work experience in the information technology industry. JR began their career as a Technical Specialist at FaxPlus Inc. in September 1990, where they performed installation, configuration, training, and troubleshooting of secure facsimile, telephone, fax, and copier equipment. JR also provided pre and post sales support to the company's representatives. In February 1998, JR H. transitioned to the role of Federal Sales Account Manager at FaxPlus Inc., where they successfully provided equipment and solutions to several Federal Agencies nationwide. With their technical background, they easily adapted to the transition from analog devices to the digital market. After nine years in this role, they joined OMNI Business Systems in July 2016 as the Director of Information Technology. Later, they were promoted to Vice President of Information Technology. The specific dates for their roles at OMNI Business Systems are not provided.
JR H. attended the University of Maryland Global Campus from 2013 to 2016, where they studied Business, Management, Marketing, and Related Support Services. JR completed their high school education at Wheaton High School from 1980 to 1983. JR H. also obtained an Associate of Arts (AA) degree in Electronics and Systems from HumRRO Tech from 1984 to 1986. In terms of additional certifications, they obtained the Fiery Professional Certification from EFI in 2020, the PaperCut Tech Certification Level 1 from PaperCut Software in February 2020, and the PaperCut Sales Foundation certification from the same institution in January 2020. JR also holds certifications in HP Print Security (2019), AutoStore (2010), Dale Carnegie Sales Advantage (1998), HP Technical Sales, Output Manager, and eCopy.