Zoran Jovanović

Zoran Jovanović serves as a Customer Service Specialist at Omnicare Pharma GmbH since March 2023, focusing on supporting pharmacy clients with order and delivery inquiries, managing order processing, and handling customer communications regarding service and product information. Prior to this, Zoran held the position of Customer Service Project Manager at Eurox Pharma GmbH, where responsibilities included CRM implementation and cross-department collaboration. Zoran's extensive experience in customer operations spans several companies, including Alexion Pharma Germany GmbH, where duties involved order fulfillment and compliance, and Regumed - Regulative Medizintechnik GmbH, with a focus on operations management. Zoran's educational background includes certifications in SAP ERP and business administration, enhancing expertise in supply chain and customer service processes.