DR

Dianne van Rijsbergen

Business Operations Manager at Omnimap

Dianne van Rijsbergen has a diverse work experience spanning over several years. Their most recent position was as a Business Operations Manager at Omnimap, where they focused on harmonizing technology and creating optimal customer experiences. Prior to this, they worked as a Customer Success Manager at the same company.

Before joining Omnimap, Dianne was a Project Leader/Coordinator at HalloWerk, where they connected socially engaged employers with job seekers through an online platform. Dianne also served as the Head of Work and Guidance in the Horeca/Catering sector at Den Haag Werkt and managed the STiP project, which aimed to create additional jobs for participants with welfare benefits. At Den Haag Werkt, they also worked as an Account Manager in the Horeca/Catering sector.

Earlier in their career, Dianne held the role of General Manager at 't Goude Hooft, where they oversaw the opening of a new operation with 35 employees. Dianne also worked as a Food and Beverage Manager at Carlton Ambassador Hotel, where they were responsible for ensuring excellent service and quality in the F&B department. Dianne started their career at Hotel Des Indes, where they held various positions including Assistant Food and Beverage Manager, Personal Assistant to the General Manager and Duty Manager, and Food and Beverage Supervisor.

Dianne's work experience also includes a trainee position in Banquet Operations at Steigenberger Kurhaus Hotel. Through their roles, they have demonstrated strong leadership, organizational, and communication skills.

Dianne van Rijsbergen completed their education at NHL Stenden from 2000 to 2005, where they obtained a HBO Bachelor's degree in International Hospitality Management. Dianne also has several additional certifications in various fields including Functiecreatie from DISWORKS in June 2017, First Aid/CPR (BHV) from Asphalia Safety Group, Leermeester from Leermeester.nl, Management Development Traject voor ervaren leidinggevende from Gemeente Den Haag, Project Management from TwynstraGudde, Six Sigma Teamleader from Starwood Hotels & Resorts Worldwide, Inc., Train de Trainer & Supervisory skills from Le Méridien Hotels & Resorts, Training communicatie psychische beperkingen from Gemeente Den Haag, Training omgaan met diversiteit & omgaan diverse culturen from Gemeente Den Haag, and Training professionalisering werkgeversbenadering from Gemeente Den Haag.

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Timeline

  • Business Operations Manager

    May, 2022 - present

  • Customer Succes Manager

    May, 2021