Dustin Franta

Dustin Franta currently serves as the Global Head of Customer Service Experience and Head of Happiness Delivery for DTC North America at On, beginning in February 2023. Prior to this role, Dustin was with Nike from April 2015 to February 2023, where responsibilities included Expert Support Manager for North America Consumer Care and Social Media Specialist. Earlier experience includes serving as the Assistant Cross Country/Track & Field Coach at Central Catholic High School - Portland from December 2012 to May 2019, and holding positions as Exam Proctor and Guest Services Agent at the University of Portland from August 2012 to October 2015. Dustin Franta holds a Master of Arts in Educational Leadership and Administration from the University of Portland and a Bachelor of Arts in English Language and Literature from Saint John's University.