Reva G. has 15 years of experience in customer service operations and has been managing COPC implementations and compliance since 2016 as a certified COPC Performance Leader. They have actively participated in various cross-functional projects and program launches, ensuring alignment with best practices and fulfillment of contractual obligations. Reva holds a Lean Six Sigma Green Belt and has been a Six Sigma practitioner since 2013, with experience in training and development, escalation management, quality management, and client management. Currently, Reva serves as a Senior Lead in Global Service Quality and Compliance at On. They previously held notable positions at Concentrix, Convergys, Datacom, COPC Inc., and Majorel. Reva earned a Bachelor of Arts degree from the University of the Philippines Diliman.
This person is not in the org chart
This person is not in any teams
This person is not in any offices