Federica Pagoto

Senior Customer Success Manager, Enterprise at ON24

Federica Pagoto has worked at ON24 since 2020, where they started as an Enterprise Customer Success Manager and then transitioned to the role of Senior Customer Success Manager, Enterprise. Prior to that, they worked at Cvent from 2015 to 2020, holding various roles including Team Lead, Customer Success, Assistant Team Lead, Customer Success, Senior Customer Success Manager, and Customer Success Manager. Before their time at Cvent, Federica was a Store Assistant Manager at Fabriano Boutique S.r.l. from 2014 to 2015. Federica also has experience at Hollister Co. as an Assistant Manager and Manager In Training from 2013 to 2014. Earlier in their career, they had roles at John Cabot University as a Student Assistant and Orientation Leader, at Cineworld Roma as an Extra, and at Radio2 as a Speaker for the show Donne che Parlano.

Federica Pagoto completed their Bachelor's Degree in International Affairs from the University of Wales from 2010 to 2013. Federica also obtained another Bachelor's Degree in International Affairs from John Cabot University between 2010 and 2012. Additionally, Federica holds a certification in First Aid Training, although the institution and the year of obtaining it are not specified.

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Timeline

  • Senior Customer Success Manager, Enterprise

    February, 2022 - present

  • Enterprise Customer Success Manager

    September, 2020

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