Hannah Reneau has extensive work experience in customer success management and account management. Hannah is currently employed at ON24 as a Senior Enterprise Customer Success Manager, where they focus on delivering engaging webinars for demand generation and customer engagement. Prior to that, Hannah worked as a Senior Customer Success Manager at ON24, optimizing demand generation and lead qualification through the platform's analytics.
Before joining ON24, Hannah worked at PatientPop Inc. as a Senior Customer Success Manager, overseeing mid-market clients. Hannah also held the position of Customer Success Manager at PatientPop Inc., where they provided support and guidance to clients.
In addition, Hannah has experience in account management, having worked as an Account Manager at Gallagher. Hannah also served as an Account Representative at Arroyo Insurance Services, Inc., where they managed client accounts.
Hannah's career journey started in the hospitality industry, where they worked as a server and bartender at various establishments such as Slater's 50/50, Claim Jumper Restaurants, Ombra, Bear Brass, Hurricanes Bar & Grill, and Glendale Lakes Golf Club.
Overall, Hannah Reneau has a strong background in customer success, account management, and hospitality, making their a well-rounded professional.
Hannah Reneau completed their Bachelor's Degree in Marketing at the University of Missouri-Columbia from 2010 to 2014. In 2013, they also attended Bond University for Business Administration and Management, although it is unclear if they obtained a degree from this institution.
Hannah has obtained several additional certifications, including Salesforce in January 2020, Google Analytics in June 2019, Certified Insurance Service Representative from The National Alliance for Insurance Education and Research in February 2018, Customer Service Representative Degree from USLI in September 2017, PADI Certified Scuba Diver from PADI in July 2017, Property and Casualty Broker-Agent from the California Department of Insurance in October 2016, and Certified Mixologist from the Bartending Academy in January 2014.
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