Rashmee T.

Senior Director, Customer Success at ON24

Rashmee T. has a diverse work experience in the field of customer success and project management. Their most recent role was as Senior Director of Customer Success at ON24, starting in February 2020. Prior to that, they held positions as Director of Customer Success, Senior Customer Success Manager, Customer Success Manager, and Technical Account Manager at the same company, with varying start and end dates from 2012 to 2020.

Before their time at ON24, Rashmee worked at InterCall as the EMEA Web Event Services Manager from October 2007 to May 2012. In this role, they successfully managed a team of webcast project managers and achieved the expansion of the team from three to twelve members.

Earlier in their career, Rashmee worked at Genesys Conferencing as a Senior Project Manager in Web Event Services, from April 2001 to October 2007. Their responsibilities included ensuring high-quality and timely delivery of each event, managing client relationships, and coordinating with various technical and administrative personnel.

Overall, Rashmee has demonstrated a strong track record in customer success, project management, team building, and achieving results.

Rashmee T. obtained a BA (Hons) degree in History from Goldsmiths, University of London. In addition to their degree, they have also completed the Advanced Leadership Academy program at West University in November 2011 and obtained the PRINCE2 Practitioner certification from APM Group in December 2004. Rashmee also holds certifications as a Microsoft Certified Professional in NT4 Workstation, Server, and Server in the Enterprise, obtained from Microsoft. The specific month and year of obtaining the Microsoft certification are not provided.

Links

Timeline

  • Senior Director, Customer Success

    February, 2020 - present

  • Director Customer Success

    January, 2018

  • Senior Customer Success Manager

    January, 2016

  • Customer Success Manager

    January, 2014

  • Technical Account Manager

    May, 2012