Onafriq
Maureen Kavuma N is an experienced account manager currently at Onafriq, focusing on global enterprise onboarding, training, support, retention, and growth since January 2021. Prior experience includes roles as a Business Development Executive at Beyonic Inc and a Sales Officer at awamo GmbH, where responsibilities involved client development and sales strategies. Maureen's background in customer service began at Airtel Uganda, with progression from a Customer Service Representative to a Network Coordinator, handling customer relations, complaint resolution, and performance data management. Additionally, at IBM, managing Airtel Money's customer service operations involved addressing complaints and coordinating technical issues. Maureen holds a Bachelor's Degree from Makerere University, several certificates in digital financial services and customer service, and project management qualifications from the Association for Project Management.
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Onafriq
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At Onafriq, we connect businesses to the continent through our global omnichannel payment network of networks. With a network spanning 40 African markets, Onafriq connects over 500 million mobile money wallets, 200 million bank accounts, and 300,000 agents in Nigeria, enabling domestic and cross-border disbursements and collections, card issuing and processing, agency banking, and treasury services. By connecting global and regional enterprises, mobile money operators, money transfer operators, banks, fintechs, global development organisations, and online and offline merchants, supported by world-class regulatory and compliance capabilities and a strong regional presence in 10 offices in Africa, and others in the UK, US, and China, Onafriq is ushering in a new era of access for people across the African continent and beyond. We unlock access across the continent. Multiplying every day, everywhere. Driving one interconnected economy online and offline. Changing lives, communities, countries and our continent. Because where there’s access, there’s growth. For more information, please visit www.onafriq.com or email us at info@onafriq.com