Paramita R.

Paramita R. is an IT Service Management Leader with 13 years of comprehensive experience in Service Management and Financial Operations. They have held leadership roles across various industries, including Food, Beverages, Healthcare, and Telecoms. Paramita's expertise includes ITIL V4 and PRINCE2® certifications, with a strong focus on ServiceNow, Jira, and Lean Six Sigma. Previously, they worked in multiple positions at Capgemini, culminating as a Major Incident Manager and have recently served as an ITSM Analyst. Paramita holds a BSC IT in Information Technology and a Diploma in Software Engineering from Kuvempu University and the National Institute of Information Technology.