Sam Clay

Sam Clay currently serves as Chief of Staff and Customer Success Transformation Director at Onclusive, focusing on leadership and operational excellence within the Services and Customer Success department. Previously, Sam held various roles at Kantar, culminating in the position of Business Development Director, where responsibility included growing the Millward Brown UK client base. With a strong foundation in client services management, Sam has effectively led large teams and developed customer support strategies that emphasize client success. Academic credentials include a Bachelor of Arts in History and Politics from Lancaster University. Early career experiences span roles in customer-facing positions and research internships, demonstrating a commitment to professional development and customer engagement.