Shelly Keys is a seasoned professional in Workforce Management with over 24 years of experience, primarily gained during tenure at Citi from March 1991 to July 2023, where positions included SVP of Global Workforce Optimization and Chief of Staff to the Managing Director. Currently, Shelly serves as the Manager of Workforce Management at OnePay, beginning in October 2022. Shelly has supported over 50,000 employees across North America, Asia, and Mexico throughout her career. Educational credentials include an Associate's degree in Business Administration and Management from Broward College and coursework at Florida Atlantic University.
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