One Call Concepts, Inc. has been providing fully outsourced, end-to-end management of one call notification centers across the United States for over 30 years. We are the one call industry’s most robust service provider, and we work in close partnership with more than a quarter of the nation’s state one call notification centers to keep innovating as trends emerge and technologies evolve.

We were one of the first companies to provide turnkey one call center management, on the forefront of an emerging nationwide system for providing more effective utility damage prevention three decades ago.

Since then, we have been an influential leader, developing new technologies and processes that have set the standards for one call centers everywhere. Our unique approach is based on close partnerships with our customers and building a strong network of one call notification centers that benefit from one another’s innovations. When safety is on the line.  www.occinc.com

Utilities

One Call Concepts, Inc.

Tom Hoff

Joshua Spurgeon

Laroche Cineus

Catherine Adams

Kim Boyd

Shannon Buxton

Scott Gallegos

Daisia Lloyd

Adam Baker

Adam Franco

John Regner

Ryan Schmaltz

James Donley

Jim Holzer

Kurt Klenzman

The Customer Support and Relations team at One Call Concepts, Inc. is responsible for providing exceptional service and maintaining strong relationships with clients using our one call notification centers. This team handles technical support, oversees customer relations, and assists with the ITIC (Internet Ticketing and Information Center) system, including its coordination on a national level. They also engage in damage prevention strategies and provide web product assistance to ensure smooth operations and the highest standards of safety and efficiency in utility damage prevention.

Customer Support and Relations

Software Development Team

Operations Team

Customer Support and Relations

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Team members

Other teams at One Call Concepts, Inc.

Software Development Team

Operations Team